Below is a flow chart showing the issue tracking and problem resolution using the Auto Task System.

The screen capture below, of the Auto Task interface, displays how customers can easily view the status of any Service Desk Tickets entered into Auto Task.

CUSTOMER SUPPORT PORTAL

Welcome to the new Customer Support Portal.
Please note, you will need to register before using the new portal.
 
To register, please contact Support and a representative will be happy to create a new login for you.
 
To contact support please email support@baileysystems.net or call 703.581.7319 and we will be happy to assist you.

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